Support & FAQ

Choosing "Color on paper" in the App creates a PDF of the car's outline. Print it either way:

• At home: print the saved PDF from your printer app, or with AirPrint.
• At a convenience store: send the saved PDF to the store's multi-copy printer using its usual app or method, then print it there.

Important: the printout doesn't need to be exact size. The App can read a scaled printout too, as long as all four corner markers (the small square marks in the corners of the sheet) print completely, with none of them cut off. For A4 paper, either "Actual Size" or "Fit to Page" / "Shrink to Fit" works. For Letter-size paper (common in the US and Canada), choose "Fit to Page" / "Shrink to Fit" — printing at "100%" / "Actual Size" on Letter paper trims a small piece off the corner markers.

Yes. The outline is a black-and-white line drawing, so any black-and-white printer (including convenience-store printers) works fine. Your child colors it in with whatever colors they like.

• Lay the paper flat: a curled or folded sheet cannot be read. Put it on a table or another flat surface.
• Keep all four corner markers visible: the sheet has a marker in each corner. All four must be clearly visible on screen — if even one is hidden, scanning will not work.
• Use a bright location: colors will not be read correctly in a dim room. Scan somewhere well lit.
• Hold the phone still, straight above the paper: try to avoid camera shake, and hold the device directly above the sheet.
• Frame only the paper: if the desk or other objects are visible in the frame, scanning may fail. Get close enough that only the paper fills the screen.
• If a face appears in the camera view, that moment is skipped and nothing is scanned — make sure only the paper is in frame.

Even with camera permission allowed, the camera icon in the App can sometimes show a warning mark and the camera won't open. Try these steps in order:

• Close other apps using the camera: a video call or another camera app running at the same time can block it — close those first.
• Restart the App: quit Nurie Racer completely and open it again.
• Restart the device: if that doesn't help, try restarting the device itself.

If none of this fixes it, your child can still color on the screen instead of on paper — no camera needed.

Free, no purchase needed, no time limit:

• Making cars with the 2 free car types (Sedan and Race Car): unlimited attempts and unlimited cars, all saved in your garage
• Coloring a car (on screen or on printed paper) — unlimited
• Viewing the cars in your garage — unlimited
• Printing the coloring sheet for either free car type — unlimited
• Racing on the first track, up to 3 races total (does not reset once used up)

With a purchase (Monthly plan, Yearly plan, or Lifetime plan — same benefits):

• Unlimited races
• Every car type unlocked
• Every track unlocked

See the Terms of Use for prices and plan details.

After a new device or reinstalling the App, open the pricing screen (past the parental gate) and tap "Restore Purchases." If you are signed in with the same Apple Account used to buy it, your purchase will be restored.

Open the Settings app → tap your name (Apple Account) → Subscriptions, and cancel at any time. Access continues until the end of the period already paid for. The Lifetime plan does not auto-renew, so there is nothing to cancel.

In the App, open the "Parents' Area" (a short parental gate is shown first) and choose "Delete all data." This clears everything the App has stored, including any cars your child made, returning the App to its first-launch state. Deleting the App itself also removes the same data. The one exception is the record of your remaining free races. It is just a number from 0 to 3, contains no personal information, and is kept in the device's secure storage. It stays no matter which of the two methods above you use — "Delete all data" or deleting the App — so that reinstalling cannot be used to reset the free races.

iPhone and iPad, running iOS 17 or later.

If this page did not answer your question, please contact us:

• Developer: Bruce Chu
• Contact: zuyibo123@gmail.com